Design Thinking for Innovative Small Businesses
Delivery Method: Face to Face Workshop (the session will not be recorded)
Design thinking is a human-centric approach and methodology to innovation. A small business needs to innovate to thrive in this challenging situation continuously. With the Design Thinking approach, your business will thrive and explore innovative solutions to address your customers' needs.
In this workshop, you will learn fundamental and hands-on techniques to apply Design Thinking in your small business to improve your products and customer services.
about the presenter
Dr. Sari is a leading global expert on User Experience with more than 18 years of experience in both industry and academia. She started the first UX company in Indonesia in 2002 (UX Indonesia) and another in Australia in 2019 (Customer Experience Insight Pty Ltd).
She currently focuses on helping organizations and individuals in the Asia Pacific region accelerate digital transformation. She has been part of the earliest Product Design and Strategy expert mentors in the Google Accelerator Program since 2015 and helped hundreds a lot of startups and small businesses in Asia, Latin America, Africa, Europe. In addition to that, Dr. Sari has also been actively helping small businesses locally in Indonesia and Australia.
Her passion is to grow awareness and understand the importance of User Experience (UX) to improve many areas in the business, technology, social, and design. She has helped companies transforming themselves to design better products and services that people (users and stakeholders) love and great business value. She believes that small businesses have the capacity to achieve this when they receive appropriate direction.