Introduction to Customer Service and Marketing for Small Business

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Introduction to Customer Service and Marketing for Small Business

Presented by Kevin Miller

Delivery Method: Face to Face Workshop

This workshop will be delivered in person and is ideally suited to new start up businesses who want to learn more about improving their overall customer experience and learn some basic marketing principles for success. In this workshop we will cover the S.A.V.E principle, W.I.I.F.M and learn some tips and tricks to enhance your product offering to potential and existing clients. Participants will gain a better understanding of how to articulate their messaging across digital and traditional marketing platforms.

This workshop is designed for NEIS participants, if you’re not part of NEIS program, please select other available workshops or contact Business Station 1300 4 ASBAS

about the presenter

I’m Kevin Miller and I love hearing your business story. After over 15 years of owning and growing a successful multi million dollar family business I understand the challenges and enjoyment of all things small business.

Working with like minded small business owners like you, I love to share my knowledge, experience and more importantly – Energy, to work alongside you and help you succeed. I have the hard skills fine tuned through years of practice in all aspects of running a successful business.

By providing you with the energy, knowledge and encouragement to achieve your goals, my new business is allowing me the opportunity to work alongside like minded people and share your journey.

My other exciting new initiatives The Business Growth Podcast and The Small Business Radio Show on 897FM provide a platform for business owners to share their experiences, raise awareness and more importantly learn and have some fun along the way.
I look forward to getting to know you, learn about your business and help you overcome your business challenges.

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Call, email or drop in to one of our locations to speak to someone from the Business Station team!