Leading Others in Challenging Conversations
Conflict amongst teams and within the changing world around us is a challenge that modern leaders face every day.
Within these challenges there is also opportunity to turn situations around and better understand people as staff, clients, suppliers and customers.
This course enables leaders to:
- Recognise different types of difficult behaviours and the emotional drivers behind them.
- Be equipped with tools to manage difficult behaviours and feel confident to communicate positively and assertively, while maintaining a reputation for confidence and professionalism.
- Learn to use the Thomas – Kilmann Conflict styles model.
- Learn to recognise and develop a win-win thought pattern.
about the presenter
Greg has extensive experience working with businesses in Australia and Asia around leadership, organisational development, project management and talent management.
Greg has worked with companies such as Rio Tinto, Cliffs Natural Resources, Blackmores, Hyundai and Telstra.
Greg works extensively with organisations around organisational development, leadership, and team development.
Greg holds qualifications in Business Administration, Leadership and Training including Project Management.