Customer Journey: Websites That People Want To Come Back To

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Customer Journey: Websites That People Want To Come Back To

Presented by Business Station

In the previous webinar in this series, How the Right Customer Journey Can Help Boost Your Sales we learned the benefits of UX (User Experience) Design and how important it is to understand the journey your users go through as they use your website or app... and how that relates to what they need from you in the first place: to buy from you!

In this webinar full of tips you can apply to your own business, you’ll see a range of real world businesses that:

1. Made it quick and simple for their users to sign up for their service

2. Used feedback from their customers to make sure their websites worked to match the needs of both the customer and the business

3. And used that same feedback to make sure that the right features were in place to make the customer's experience as smooth as possible

about the presenter

Business Station has a pool of talented business advisors who are experts in their respective fields. We have advisors located across WA, QLD and NT in both metro and regional locations offering face to face, online advisory sessions and training options. Our thorough screening process means that our experts are the best in their field and will be able to give you the most up-to-date, relevant advice.

More than just offering advice, our business advisors will teach you the skills you need to be able to enhance your digital capabilities within your business.

Offering advice on small business software, cyber security, websites and selling online and all areas of digital marketing, our team of experts are here to help you learn and grow your business.

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