Build a Competitive Business by Knowing Your Buyers Better

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Build a Competitive Business by Knowing Your Buyers Better

Presented by Business Station

In the previous webinars of this series, we have explored:

1. How you can engage your users or customers to drive loyalty to your business and boost your sales

2. How every $1 invested in UX (User Experience) Design can bring a return on investment of $100 into your business

3. How you can understand the journey of your users’ experience with your website by testing the usability of your website with them

In this final webinar of the series, we look at how you can dive deep into your users’ minds, emotions and motivations. How?

With the User-centred Design Canvas (UCDC), you will learn practical skills on how to best solve your users’ problems.

The UCDC helps you think about your users’ problems from a big picture point of view by making small focused changes that make a big difference to your business.

Position your offering with confidence, using a process that is both thoughtful and impactful.

about the presenter

Business Station has a pool of talented business advisors who are experts in their respective fields. We have advisors located across WA, QLD and NT in both metro and regional locations offering face to face, online advisory sessions and training options. Our thorough screening process means that our experts are the best in their field and will be able to give you the most up-to-date, relevant advice.

More than just offering advice, our business advisors will teach you the skills you need to be able to enhance your digital capabilities within your business.

Offering advice on small business software, cyber security, websites and selling online and all areas of digital marketing, our team of experts are here to help you learn and grow your business.

A photo Business Station Gosnells entrance.

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