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Frequently Asked Questions

How is Digital Solutions funded?

The Digital Solutions program is funded by the Commonwealth Government, through AusIndustry. Small business owners only need to pay a small fee of $44 to access the full program of advice and mentorship.

Who is eligible for Digital Solutions services?

To register for Digital Solutions, small business owners need to meet the following criteria:

  1. Be running your business to make a profit.
  2. Have fewer than 20 full-time employees (or equivalent).
  3. Have a valid Australian Business Number and be located in either Queensland, Western Australia and the Northern Territory.

Eligible business owners can then access 7-hours of business advice and mentorship for just $44 (including GST).

How much does Digital Solutions cost?

Digital Solutions is subsidised by the Australian Government and AusIndustry so small business owners can access over $1,000 worth of expert business advice and events for only $44 (including GST).

Who are the advisors for Digital Solutions?

Digital Solutions advisors hold formal qualifications in business or information technology related disciplines and have at least two years’ experience providing digital advice to small or medium-sized businesses.

Across Queensland, Western Australia and the Northern Territory, our advisors are local experts. As small business owners themselves, they understand the challenges associated with running a business in their location. This allows them to provide tailored business advice in their area of expertise. View all our advisors by visiting our Advisors page.

How do local governments partner with the Digital Solutions program?

Local government agencies are important in the delivery of the Digital Solutions program, particularly in regional areas. Often, Local Governments are the central point of contact and are a resource hub for small business owners, so we partner with them to provide workshops and connect with local small business owners. If you’re a member of a Local Government and would like to provide the Digital Solutions program to your local businesses, please get in touch on our Contact Page.

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