Results Academy is a coaching business for business owners, CEOs, directors and entrepreneurs who want to innovate and achieve measurable results. Owner Trevor Russell was struggling with managing his client database without a client relationship management (CRM) system.
Through the Digital Solutions program, and the help of advisor David Letizia, Trevor was able to implement an effective CRM to help manage his client information. The CRM helped him to clean up his database of over 300 clients and is now able to track the online behaviours of his clients through clicks on his email marketing campaigns. As a direct result of this personalised email marketing, he attracted a new client worth $300.
“David is very professional and I liked being able to access his expertise at a subsidised rate” said Trevor.
“The CRM has helped me to establish a database and start communicating and engaging with my customers in a more effective way,” said Trevor.
