Home Harmony is an interior decorator and designer, providing services for home, residential and commercial spaces. The owner, Rebecca Kelly provides advice on furniture choices, interior decorating, style, artwork, and layout choices.
As a small business owner, Rebecca was struggling with digital marketing for her business. Her website needed updating to include new visuals, she wasn’t sure how to best utilise Facebook and Instagram to promote her services, she needed some help with strategic decision making for her business and generally lacked direction. On top of this, COVID-19 impacted her business, like many others in the services sector.
Through the Digital Solutions program, Rebecca met advisor Nicky Jurd and attended some one-to-one advisory sessions as well as group workshops. With Nicky’s help, Rebecca was able to revamp her website and design a social media strategy. She now also has a clear understanding of how to utilise these channels as an ongoing marketing strategy for her business.
“As a result of my sessions with Nicky, I have seen a 20% increase in my client base. I’m getting more referrals to my business and more people are reaching out to me seeking help with their interior design choices” Rebecca said of how Digital Solutions has impacted her business.
“Nicky is highly talented and professional and helped me view my business from a holistic perspective. She provided solutions that were creative. Her follow-up and engagement levels were amazing! She really went over and above to help me!” Rebecca said.
On what she liked most about the program, the cost and reliability of the platform including ease of booking directly with the advisor were important. Further, the professionalism of the advisor was important for Rebecca’s Digital Solutions experience.
“Knowing that there are people out there to help at a highly affordable rate has helped give me the confidence to overcome my challenges” Rebecca said.